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Billing Issues

Because at Equitable We Care!

We strive to help all of our Policyowners keep premium payments current and avoid any lapse in coverage. Both the Automatic Bankdraft and Direct Bill Premium Notice programs make it easy to always stay on top of premium payments. Enroll today by calling 800-352-5170.

Automatic Bank Draft

Save time, trouble and money by paying premium through our automatic bank draft plan. You never have to worry about an unintentional lapse of coverage. Plus, there are no checks to write, no envelopes to address and no postage stamps to buy.

To place your policy on automatic bank draft, please print and complete a Bank Draft Authorization Form and send it to us with a voided check for proper encoding. A deposit slip may not contain correct information. We will assume monthly bank draft is desired, unless you specify otherwise. In most cases, we can electronically draft either a checking or savings account.

To change your account, simply print and complete a new bank draft authorization form and either mail or fax it to us with a new voided check for proper encoding.

Direct Bill Premium Notice

A Premium due notice will be mailed directly to the authorized person approximately 15 days prior to the policy renewal date. A reminder notice will be mailed approximately 15 days after the due date. An alternate payor notice will be mailed approximately 25 days after the due date, if applicable. A lapse notice will be mailed at the end of the grace or conservation period. If you have not received a premium notice within this time frame, please call a policyowner service representative at 1-800-352-5170 or email us.